Jotform Cards: Multi-line field does not work with email condition.

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    kaylakw
    Asked on February 15, 2018 at 04:03 PM

    I have one form with a dropdown to pick a property. Depending on which property is picked, that is the one that gets the email. They are not receiving the emails. Did I miss a step? If you could get back to me ASAP that would be great!

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    Jed_C
    Answered on February 15, 2018 at 05:59 PM

    We apologize for the inconvenience.

    Multi-Line field is just new so I'm not sure if condition should work or not, but I will send a report to our L2 team for further investigation. 

    We will notify you via this thread once we have update(s) from our L2 team.

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    kaylakw
    Answered on February 15, 2018 at 11:43 PM
    I hope we can get this to work! We really need it and will have to seek
    other options if it does not
    ...
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    asil
    Answered on February 16, 2018 at 08:08 AM

    Hello,

    I have resolved the issue that prevented users from setting conditional emails for multiline question. It should be working as expected now.

    Thank you.

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    kaylakw
    Answered on February 16, 2018 at 08:39 AM

    thank you thank you thank you!! 


    I really appreciate the speedy reply and service. We will test this out and get back to you if we run into problems.


    THANK YOU!! 

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    asil
    Answered on February 16, 2018 at 08:51 AM

    Have a nice day :)