All forms not displaying in My Forms page

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    mongabay
    Asked on February 15, 2018 at 07:13 PM

    as well as my full list of forms on the home page. If I scroll down the list just cuts off to blank white space (but there should be more surveys listed). Screenshot attached. When I go to search something on the main page, nothing changes or comes up.

    I've used jotform everyday for years, so this is different / not right. 

    I'm working in firefox. 

  • Profile Image
    Kiran
    Answered on February 15, 2018 at 09:38 PM

    I have checked your account and see that the forms are being displayed correctly at my end. It might be an temporary issue with the internet connection or form caches. I have now cleared the form caches for your account to see if that helps. Please check again and check if the forms are displaying correctly. If the issue still persists, you may try logging into your account using a private/incognito window or a separate browser. 

    Let us know if you need any further assistance. We will be happy to help.