Why can't I log in to my account?

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    Nicole Johnson 
    Asked on February 15, 2018 at 08:04 PM

    Hello, when I try to log in the page does not move anywhere. The sign in button highlights from me clicking it but does nothing after that. All my other websites are working fine. I have tried closing all tabs and reopening and it still will not do anything.

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    Answered on February 15, 2018 at 10:25 PM

    It seems that the JotForm web page is not loaded completely on the browser. Could you try logging into your account using a private/incognito window or a separate window to see if that works? You may also try clearing the browser cache and then try logging in. Let us know if you need any further assistance. We will be happy to help.

    Thank you!