Unable to submit the application form on our website

  • Profile Image
    tlepage
    Asked on February 15, 2018 at 08:46 PM

    When people fill up the application and press submit. It says please wait and never end... it is not sent.

    I would like to know why

    Tina

  • Profile Image
    Kiran
    Answered on February 15, 2018 at 09:49 PM

    As I tried to submit the form on your web page, I was able to replicate the issue at my end. As I check the website, I see that you are using WordPress and the form is embedded using Form embed plugin which seems to be causing the issue. Please try embedding the form using the default Javascript embed method so that the form should be able to submitted normally. 

    1518749267EmbedJavascriptV4.png

    Also, please make sure that you disable the form embed plugin to avoid the conflict. Please let us know if the issue still persists. We will be happy to help.

  • Profile Image
    tlepage
    Answered on February 16, 2018 at 11:43 AM
    I doing something wrong. I did type this and its not working. Do I cause on the page of WordPress and type it?
    thanks
    Tina
    ________________________________
    De : JotForm
    Envoy: 15 frier 2018 21:49
    : lepaget1@hotmail.com
    Objet : Re: Unable to submit the application form on our website
    A new response has been received:
    [JOTFORM]
    Answered by Kiran
    As I tried to submit the form on your web page, I was able to replicate the issue at my end. As I check the website, I see that you are using WordPress and the form is embedded using Form embed plugin which seems to be causing the issue. Please try embedding the form using the default Javascript embed method so that the form should be able to submitted normally.
    [1518749267EmbedJavascriptV4.png]
    Also, please make sure that you disable the form embed plugin to avoid the conflict. Please let us know if the issue still persists. We will be happy to help.
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  • Profile Image
    Kiran
    Answered on February 16, 2018 at 01:04 PM

    I have tried submitting your JotForm on the web page and was able to submit the form without any issue. 

    1518804095Selection_096.png

    Are you still experiencing any issue with the form on your web page? If so, please let us know. We will be happy to take a look again. 

    Thank you!