Why the background image is not showing?

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    NAHN
    Asked on February 15, 2018 at 09:45 PM

    I am creating a form on jotform and I want to use the Nurse theme that is available free under Themes. However, when I try to use the theme, the background does not appear. I want to use the nurse theme because I'm creating a form for a nursing event. What am I doing wrong?

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    Nik_C
    Answered on February 16, 2018 at 03:00 AM

    I checked your form and the image file is missing:

    1518767898Screen Shot 2018-02-16 at 8.57

    The URL is broken http://www.somospodologos.es/sites/default/files/sugerencias.jpg

    So that's why it is not showing.

    Please check and let us know if you need any further questions.

    Thank you!

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    NAHN
    Answered on February 16, 2018 at 01:29 PM

    Thank you for your response. I believe I did exactly what you stated. I edited the form and went to page image and entered the URL to the image. However, it's still not working. When I go to the URL by itself, it state URL not found. Is the image no longer available? Do you know if there are any other nursing themes/background. I really want a nursing theme since the form is being created for a nursing event.  Any suggestions?

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    Nik_C
    Answered on February 16, 2018 at 02:03 PM

    Did you clone that form or used a template?

    Since the website where the image was stored is down.

    And it was some external website: http://www.somospodologos.es/

    So we cannot do anything about that. The solution would be to find some other image and place it in the background of your form.

    If you need any assistance please let us know.

    Thank you!

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    NAHN
    Answered on February 16, 2018 at 04:17 PM

    I cloned the theme. My intention was to clone the theme and change the information on the form to match my needs.

    Bummer....I was hoping I could use the theme.