The Unique Submission feature still allows multiple submissions when enabled

  • BankstownDistrictReferees
    Asked on February 16, 2018 at 12:03 AM

    I have a form and I have set unique submissions "check cookies and IP" but when I test the form it still allows multiple entries from the same pc. Is there a fix?

  • Support_Management Jotform Support
    Replied on February 16, 2018 at 4:17 AM

    I tested the UNIQUE SUBMISSIONS feature and it works as expected.

    The Unique Submission feature still allows multiple submissions when enabled Image 1 Screenshot 20

    Can you please ensure you're testing it like this - The form needs to be re-opened on the same browser where you first submitted it. Submitting the form again on a different browser, or on a browser that doesn't have the saved cookie, will still allow further submissions.

    If it still allows you to submit, kindly get back to us and share the URL of the form you're testing so we can test it too from our end.