Unable to access my account due to phishing issue

  • Jeff Stone
    Asked on February 16, 2018 at 6:29 AM
  • Ardian_L
    Replied on February 16, 2018 at 7:42 AM

    Can you please provide the username of your account or the email that you have used to open the account so we can check. This the email you have provided I am not able to find any information. 

    We will be waiting for your reply. Thank you!

  • D Townes
    Replied on February 16, 2018 at 7:57 AM

    You sent me a message that says I was denied access due to philshing issue. I am not engaged in any such thing and just used your service to build a customer agreement for customers to signFreshstart

  • Ardian_L
    Replied on February 16, 2018 at 9:31 AM

    I am not sure if you are the same user who has opened the thread but, with the email you have provided I am not able to find any information. Can you please provide the username of your account or the email that you have used to open the account on JotForm so we can check you account. We will be waiting for your reply! Thanks! 

  • Jeff Stone
    Replied on February 16, 2018 at 10:43 AM
    My user name is Stoneman555.
    The confusion may be that I have two emails. Since this is newly formed company I used a Gmail account (clearpointloans@gmail.com) but after I bought the URL Clearpointloans.com I created info@clearpointloans.com Both are active accounts and in good standing.
    ClearPoint & Associates LLC
    Jeff Stone – Loan Consultant
    M- (678) 250-8740
    E – info@clearpointloans.com
    Web – www.clearpointloans.com
    ...
  • John_Benson
    Replied on February 16, 2018 at 12:16 PM

    I checked the account (Stoneman555), it is active and in good condition. I opened your forms and it is working properly. 

    If the issue still persists, please provide more details so we can assist you properly.