urgent help

  • AREADEINVERSION
    Asked on February 16, 2018 at 6:39 AM
    hola pagué todo el año, incluso si sigues limitando la cuenta, he pagado varias veces durante todo el mes, simplemente lo hice y continúo sin desbloquear mi límite de registros, ayer tuvimos un evento y el formulario fue bloqueado, Perdimos cientos de registros y de posibles clientes, somos una empresa, no podemos tener estos problemas. Dejaremos de trabajar con usted si no brinda una solución
    my emal paypal is soporte@areadeinversion.com

    user: Areadeinversion
    Jotform Thread 1386724 Screenshot
  • Ardian_L
    Replied on February 16, 2018 at 8:14 AM

    Looks like you are using the Storage Plan for the moment. Your last payment for the Bronze Plan was made on 12/10/2017 please check the invoice on the link below:

    https://www.jotform.com/invoice?u=AREADEINVERSION&id=2017-10-12_12:21:45

    The Storage plan only gives you more space storage but doesn't increase the number of submissions and forms. You need to upgrade your plan if you have more submissions.

    Please visit our Pricing Page for more information.