How to change expiration date (month) to show in Numeric instead of Alphabet for widget

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    Asked on February 16, 2018 at 09:25 AM

    We need to change the credit card expiration date (month) format in our payment widget. Since we cater to Spanish and German users, we prefer to make this list selection numerical to avoid any language confusion.

    I know this is possible by modifying HTML, but we are stuck with iFrame integration to preserve styling and layout.

    Is there some way to modify the credit card expiration date from words to digits (1-12) while using the iFrame integration method?

    Please share your thoughts.


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    Answered on February 16, 2018 at 11:35 AM

    Apologies for the challenges you are facing. I have checked on the possibility of having that but unfortunately ate the moment it is not possible. 

    I have now forwarded this as a feature request to our backend team. Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured we will inform you once this feature becomes available.


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    Answered on February 16, 2018 at 11:51 AM

    I found another support discussion that pointed me towards a solution. It was a big change to how we host the JotForm, but it allowed me to solve the problem.

    I was able to edit the HTML source code accordingly and still keep the iFrame embed method in place.

    Maybe this can help others with a similar problem...