how can i increase acceptable size of images

  • SagebrookHome
    Asked on February 16, 2018 at 12:36 PM

    1.0 B is too small a file for our customers to upload.  We have a free jot form account. Will upgrading to a paid account fix this problem - and how large an image will be accepted by a paid account

    nancyshaffer

    nancy@sagebh.com

  • David JotForm Support
    Replied on February 16, 2018 at 1:39 PM

    Here is our guide on how to increase the file upload size limit:

    https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    If you have further questions, let us know and we will be happy to help.