- ErianaAsked on February 16, 2018 at 01:44 PM
We are currently using Jotform in our organization, to track user's experience. We have two surveys that we send in the beginning and end of the program which is 6 months long. How can we track users' responses two our two surveys? I.e. we need to track what Person A has answered after 1 month and then again what Person A answers after 6 months.
Is there any way to do this without needing to ask for their name in both surveys? For example by tracking the responses to the users' email address without needing to ask for it? We cant find a way to do this - please help us out!
- JotForm SupportRichie_PAnswered on February 16, 2018 at 02:41 PM
You can check form analytics https://www.jotform.com/form-analytics/ to get the names of users who used your form. But it won't track the users answers, you can manually check the submissions and download them as an excel file so that you can sort them out easily.
Hope this information helps.
Please let us know if we can be of further assistance.