- gingerwilliamsAsked on February 16, 2018 at 06:52 PM
For some reason, a text section of my form is being omitted as part of the submission. It's the consent form section at the bottom. Please advise as to how I can have it included with submission data.
- JotForm SupportKevin_GAnswered on February 16, 2018 at 09:04 PM
May we know where is it omitting the data?
Is it on the submissions page, PDF report or email notification?
If it's for submissions page and PDF report, then the reply you received on this thread will help you doing so, please kindly check this: https://www.jotform.com/answers/1386099
If you're referring to the email notifications, then the static text will need to be manually added to the email template.
You may also provide us more details about your question in case we misunderstood it.
- gingerwilliamsAnswered on February 19, 2018 at 10:55 AM
When I receive a submission, the text block at the bottom, above the signature is omitted. Please explain how to add the text to an email template. I am not familiar with that - I thought that any text added to the form would be automatically included. Thanks!
- JotForm SupportBJoannaAnswered on February 19, 2018 at 12:06 PM
Inside of this guide, you can find how to edit/customize the email template:
You can copy the text from the From Builder and paste it inside of the Email template.