- JotForm SupportKevin_GAnswered on February 16, 2018 at 07:23 PM
I have checked your account and it was suspended due to the form http://www.jotform.us/form/80434944984165. It's an loan application form and you're asking for personal information, but your account email address is under a free email provider, please provide us with a proof of your business and a corporate email address so we can reactivate the account.
We may also delete the form from your account in order to reactivate it.
Looking forward to your response.
- stoneman555Answered on February 17, 2018 at 12:43 PMMy LLC is ClearPoint and Associates LLC and my email is email@example.com
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- JotForm SupportWelvinAnswered on February 17, 2018 at 02:38 PM
I have just reactivated your account, please go ahead and change your email address to the corporate/company email.
Also, we highly recommend adding a sort of agreement or an e-signature field to the form for your clients to confirm that they have agreed to provide their personal information.
Here's our guide to add an e-Signature field in your form:
Here's our guide to add an agreement in the form: