Is it possible for a user to start filling in the form, save it and come back later to finish and then submit it?

  • Profile Image
    Lynnbarra
    Asked on February 16, 2018 at 09:45 PM

    is it possible for a user to start filling in the form, save it and come back later to finish and then submit it?  is this a feature in the free version or perhaps one of the paid subscriptions?

  • Profile Image
    Jim_R
    Answered on February 17, 2018 at 02:40 AM

    You have 2 choices on how you want to approach this if you're using JotForm Classic:

    1. Browser-based method

    Easy to setup, but relies on the Browser's Local Storage. It's also commonly known as Autofill.

    Meaning, if a user started filling out your form using Chrome, left their desktop/laptop, went back and re-opened the form on a different browser, then their progress is lost. Using that same Chrome browser again would allow them to continue where they left off.

    Complete guide: How-to-Enable-Auto-Fill-on-Forms

    2. Session parameter method

    A bit complicated setup since it requires 2 forms to work.

    FORM 1: The first form where the user will need to fill out the name and email field. The session URL will be created here and the email field will be used as the session ID.

    FORM 2 (Main Form): This is the main form where all the necessary and important fields will be collected. The main form needs to have PAGE BREAKS. The progress on each page will only be saved when the "Next" and "Back" buttons are clicked.

    Complete guide: How-to-Save-Forms-and-Continue-Later 

    Have a look at the guides above and decide which better suits your needs.

    And if you're using JotForm Cards, this option is already built-in 😊 Just navigate to SETTINGS > FORM SETTINGS > click the SHOW MORE OPTIONS button > enable the CONTINUE FORMS LATER option > then just pick what you prefer to use (Save & Continue Later or Autofill).