What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I wish to cancel the monthly jotform upgrade as of today, 10/15/12. Harold Hackerman, Owner

    Asked by Gourmet Again on October 15, 2012 at 08:43 AM
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    JotForm Support

    Answered by NeilVicente on October 15, 2012 at 08:53 AM

    Hello Harold,

    As per your request, I have cancelled your JotForm Premium subscription and processed a refund for the latest payment made. Please wait as it may take a while for the refund to reflect on your credit card.

    Your account is now on free status but your forms and data are intact. If you have any other questions or concerns, please feel free to contact us.

    Thank you very much for your business. Until next time!

    Neil