- gogrfxAsked on February 17, 2018 at 01:19 PM
Hi, we built a donation form. The recurring monthly and annual payment options work, but when we test the one-time payment option, we get the error: PCI ERROR ON TRANSACTION, Interval length must be between 7 and 365 days.
Can you please show us what we are doing wrong on our donation form to fix this? We need to do this immediately if you can. 917.363.3872.
- JotForm SupportTREVONAnswered on February 17, 2018 at 03:33 PM
There are restrictions for Authorize.net subscriptions/recurring payments, once off payment does not work in ARB:
A Once off payment doesn’t apply on ARB. So entering -1 in the “Recurring Billing Count” field will not work.
kindly see the guide below for further details on lists in Authorize.net payment:
kindly do let us know if you need further assistance