What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    can you please tell me why my emails are not coming throhgh to me.

    Asked by lowcostminibus on February 14, 2011 at 10:34 AM
  • Profile Image

    Answered by maciej24 on February 14, 2011 at 03:12 PM

    same problem here.

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 15, 2011 at 02:50 AM

    Check your spam folder. The email was accepted by Hotmail.

    Feb 15 02:18:59 ying sm-mta[10560]: p1F7Iwqm010558: to=<lowcost.travel@hotmail.co.uk>, ctladdr=<jotform@ying.interlogy.com> (1001/1002), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=125092, relay=mx3.hotmail.com. [], dsn=2.0.0, stat=Sent ( <201102150718.p1F7Iw3E010557@ying.interlogy.com> Queued mail for delivery)

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 15, 2011 at 02:53 AM

    maciej24: Here is yours:

    Feb 15 03:50:35 monk sm-mta[13501]: p1F8oYmC013499: to=<info@nj-computers.com>, ctladdr=<jotform@monk.interlogy.com> (1002/1003), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=123758, relay=p.nsm.ctmail.com. [], dsn=2.0.0, stat=Sent (Ok: queued as D237DD5AF7CCE)

    Send this to your email provider and ask them to investigate why you are not receiving this email on info@nj-computers.com email address.

  • Profile Image

    Answered by lowcosttravel on February 15, 2011 at 03:49 AM

    Thanks aytekin maciej your a star all sorted. Brilliant service fast reply.