Wordpress.com: Remove white space from below form

  • Profile Image
    johnjsills
    Asked on February 17, 2018 at 03:27 PM

    Hi,

     

    I've just embedded my first form onto my website (johnjsills.com/about) using the Wordpress integration code. It looks fine, but there's a big gap between the bottom of the form and the JotForm branding, which I'd like to reduce. 

    Form URL is https://form.jotformeu.com/80475087984370

    Even on the preview of the form, before I go to Wordpress, the gap is there.

     

    Any ideas?

     

  • Profile Image
    Mike
    Answered on February 17, 2018 at 05:52 PM

    Please try specifying the height within embed code. It should decrease the size of the iFrame.

    Example:

    [embed height="600"]

    If you need any further assistance, please let us know.

  • Profile Image
    Ardian_L
    Answered on February 18, 2018 at 09:44 AM

    Can you please clear the browser's cache and and try again. I tested out your form and it was working fine on my case.

    1518965077Subscribe.png

    Let us know if you have any other question. 

  • Profile Image
    johnjsills
    Answered on February 18, 2018 at 12:17 PM

    Hi Ardian, 

    Thanks for the help. I tried that and no luck. Just to be clear, the form itself is working fine, its the big gap between the bottom of the form and the 'JotForm' banner that I want to remove, as it currently almost doubles the height of the overall page (screenshot attached)

    I'm using this code on my Wordpress site:


    [embed height="300"]https://form.jotformeu.com/form/80475087984370[/embed]


    1518974231Screen Shot 2018-02-18 at 17.1


  • Profile Image
    Jim_R
    Answered on February 18, 2018 at 01:29 PM

    Since you're using the hosted version of wp.com and the form was embedded via oEmbed, try adding the following CSS codes, not within JotForm, but on your website directly.

    .embed-jotform iframe {

       height: 400px !important;

    }

    Here's a related guide from wp.com's support page:

    https://en.support.wordpress.com/custom-design/editing-css/

  • Profile Image
    johnjsills
    Answered on February 18, 2018 at 01:55 PM

    Jim, you're a genius. Thank you, worked perfectly.