Payment submissions limit

  • Profile Image
    Asked on February 17, 2018 at 03:47 PM

    We have only gotten 6 submissions

    And you are making us upgrade? We are not getting people to that page. 


    Please advise.

  • Profile Image
    Answered on February 17, 2018 at 06:39 PM

    Thank you for contacting us.

    The free plan is limited to 1 payment submission per month. The submission is considered as payment when one of the payment processing integrations is involved (e.g. PayPal, Authorize.Net, Stripe). In other words, when you receive a payment through a form.

    To be able to accept more submissions you may consider upgrading your account.

    The payment submission limits are the following:

    Free plan - 1 payment/month
    Bronze plan - 10 payments/month
    Silver plan - 100 payments/month
    Gold plan - 100,000 payments/month

    If you need any further assistance, please let us know.