- magazinespayAsked on February 17, 2018 at 03:47 PM
We have only gotten 6 submissions
And you are making us upgrade? We are not getting people to that page.
- JotForm SupportMikeAnswered on February 17, 2018 at 06:39 PM
Thank you for contacting us.
The free plan is limited to 1 payment submission per month. The submission is considered as payment when one of the payment processing integrations is involved (e.g. PayPal, Authorize.Net, Stripe). In other words, when you receive a payment through a form.
To be able to accept more submissions you may consider upgrading your account.
The payment submission limits are the following:
Free plan - 1 payment/month
Bronze plan - 10 payments/month
Silver plan - 100 payments/month
Gold plan - 100,000 payments/month
If you need any further assistance, please let us know.