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nathalieAsked on February 18, 2018 at 7:44 AM
Hi, we are interested in create one survey for a public of 4.ooo persons more or less. But it will be once. Is it possible with JotForm?
thank you
nahtalie
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JanReplied on February 18, 2018 at 9:56 AM
My understanding is that you want to limit the submission for each individual to prevent duplicate submission. Yes, this is possible with JotForm.
You can set a Unique Submission in your form. This will prevent multiple submissions from the same IP or same browser. Here's a guide: How-to-Set-Unique-Submissions-on-a-Form.
You may also set a Unique Question so that the same value entered in the field will not be allowed to submit anymore. Here's a guide: How-to-set-Form-Limits-Based-on-a-Unique-Question.
I recommend you upgrade to Silver plan if you are expecting 4,000 submissions per month. Here's a guide: How-to-Upgrade-My-Account.
For more information about the account usage, please check this article: Understanding-Your-Account-Usage-and-Limits.
Hope that helps. Let us know if you have any questions. Thank you.
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nathalieReplied on February 19, 2018 at 10:43 AMDear Jan,
Excuse me because I did not write my questions well.
I wanted to know if there is the possibility of doing a single survey, with several questions, for a group of people of about 4.000 persons. I see you have subscriptions for several months. But we want to do the survey only once, or maybe once every year.
Best regards
Nathalie
El 18 feb 2018, a las 15:56, JotForm escribió:
A new response has been received:
Answered by Jan
My understanding is that you want to limit the submission for each individual to prevent duplicate submission. Yes, this is possible with JotForm.
You can set a Unique Submission in your form. This will prevent multiple submissions from the same IP or same browser. Here's a guide: How-to-Set-Unique-Submissions-on-a-Form .
You may also set a Unique Question so that the same value entered in the field will not be allowed to submit anymore. Here's a guide: How-to-set-Form-Limits-Based-on-a-Unique-Question .
I recommend you upgrade to Silver plan if you are expecting 4,000 submissions per month. Here's a guide: How-to-Upgrade-My-Account .
For more information about the account usage, please check this article: Understanding-Your-Account-Usage-and-Limits .
Hope that helps. Let us know if you have any questions. Thank you.
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JanReplied on February 19, 2018 at 11:51 AM
I wanted to know if there is the possibility of doing a single survey, with several questions.
Yes, you create a single form with several fields or several questions. There is currently no limit on the number o fields on the form.
For a group of people of about 4.000 persons
We have a monthly submissions limit. Under the Free plan, you can only receive 100 submissions every month. It means that only 100 users can submit to that form. The counter resets every 1st day of the month. It means that you can receive another 100 submissions for the next month.
I see you have subscriptions for several months. But we want to do the survey only once, or maybe once every year.
If you are expecting more than 100 submissions every month, then I suggest you upgrade to the Bronze plan. You may also upgrade to Silver plan if it is more than 1,000 submissions.
Please take note that we have a monthly plan. It means that you can upgrade only for 1-2 months. You just need to cancel the subscription before it renews automatically for the next month.
Hope that helps. Let us know if you have any questions. Thank you.