JotForm Branding still appears on form.jotform.com custom Form URL

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    Ejol
    Asked on February 18, 2018 at 09:05 AM
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    EltonCris
    Answered on February 18, 2018 at 09:55 AM

    You're right. The JotForm Branding should not be there the fact that you are already a paid user and the JotForm branding is unchecked in your account.

    The issue seems to be specific with form.jotform.com domain only since it is not showing on www.jotform.com. I have escalated this to our developers so they can further investigate. For now, there's a permanent fix by using the following domain.

    https://www.jotform.com/Ejol/nos-tasks

    We will let you know once the problem on form.jotform.com is fixed.

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    Rose
    Answered on February 19, 2018 at 01:06 AM

    We are sorry for this inconvenience. 

    The problem seems to be fixed. I checked your form through https://form.jotform.com/Ejol/nos-tasks and no JotForm branding appears.

    1519020360Screen Shot 2018-02-19 at 09.1