The problem is still there they ask me all the time to login.

  • Profile Image
    nikolaosbaltas
    Asked on February 18, 2018 at 11:11 AM

    I send the photos step by step.Now it is the 6 time i reset my password.

    1) Correct Login

    2)in 2 page i am not login and the create form button isnt working,and then i put the my forms button and they continue the same problem.

     

     2)Here is after accept my password.The crete form button isnt work

     

    151897077720180218_180621.jpg151897081520180218_180634.jpg

    3)I try to create a form

    151897081520180218_180634.jpg151897090620180218_180805.jpg

    4)

    151897090620180218_180805.jpg151897093920180218_180911.jpg

    5)

    151897093920180218_180911.jpg1) picture correct password and login151897075120180218_181459.jpg

  • Profile Image
    ashwin_d
    Answered on February 18, 2018 at 12:10 PM

    When you took the screenshots you have shared, it seems you were not logged in to your JotForm account but when you sent this thread message, you were logged in to your account. 

    I would suggest you to please try to use chrome browser and see if you are able to create forms or not. 

    We will wait for your response.

  • Profile Image
    nikolaosbaltas
    Answered on February 18, 2018 at 02:43 PM
    No it is the same problem with Chrome and internet explorer and Firefox
    maybe the only fix is to delete my account and recreate it
    Στις 18 Φεβ 2018 7:11 ΜΜ, ο χρήστης "JotForm" έγραψε:
    ...
  • Profile Image
    jonathan
    Answered on February 18, 2018 at 04:02 PM

    In the screenshot images you provided at the beginning of this thread, it shows that you were trying to log in to the username arietaphotography 

    1518987268zzz 2018-02-19 04.50.52.png


    But the username you were using on this thread is nikolaosbaltas

    Take not that the 2 usernames have different password and email account.

    ---

    I have sent a reset password email to the email account of the username arietaphotography

    1518987724zzz 2018-02-19 05.01.24.png

    Please open your email and follow the steps in the email instruction to reset your login password for the username arietaphotography 

    Then you can log in again at https://www.jotform.com/login










  • Profile Image
    nikolaosbaltas
    Answered on February 18, 2018 at 05:43 PM
    I create a second PERSONAL account to make a temporary form for my
    Photography BUSINESS site.I KNOW that 2 accounts have two differents
    emails and two defferents passwords.My personal email is
    nikolaos.bat@gmail.com and my BUSINESS email is
    arietaphotography@yahoo.com.Now i 8 TIME RESET my password on my BUSINESS
    account and i have the same problem.My opinion is to you delete my
    business account and i will recreat that account.
    2018-02-18 23:02 GMT+02:00 JotForm :
    ...
  • Profile Image
    jonathan
    Answered on February 18, 2018 at 05:51 PM

    ...My opinion is to you delete my business account and i will recreat that account.

    As requested I have now deleted the username arietaphotography 

    You can create the new account using this link https://www.jotform.com/signup

    Let us know if you need further assistance.