- nikolaosbaltasAsked on February 18, 2018 at 11:11 AM
I send the photos step by step.Now it is the 6 time i reset my password.
1) Correct Login
2)in 2 page i am not login and the create form button isnt working,and then i put the my forms button and they continue the same problem.
2)Here is after accept my password.The crete form button isnt work
3)I try to create a form
1) picture correct password and login
- JotForm Supportashwin_dAnswered on February 18, 2018 at 12:10 PM
When you took the screenshots you have shared, it seems you were not logged in to your JotForm account but when you sent this thread message, you were logged in to your account.
I would suggest you to please try to use chrome browser and see if you are able to create forms or not.
We will wait for your response.
- nikolaosbaltasAnswered on February 18, 2018 at 02:43 PMNo it is the same problem with Chrome and internet explorer and Firefox
maybe the only fix is to delete my account and recreate it
Στις 18 Φεβ 2018 7:11 ΜΜ, ο χρήστης "JotForm" έγραψε:
- JotForm SupportjonathanAnswered on February 18, 2018 at 04:02 PM
In the screenshot images you provided at the beginning of this thread, it shows that you were trying to log in to the username arietaphotography
But the username you were using on this thread is nikolaosbaltas
Take not that the 2 usernames have different password and email account.
I have sent a reset password email to the email account of the username arietaphotography
Please open your email and follow the steps in the email instruction to reset your login password for the username arietaphotography
Then you can log in again at https://www.jotform.com/login
- nikolaosbaltasAnswered on February 18, 2018 at 05:43 PMI create a second PERSONAL account to make a temporary form for my
Photography BUSINESS site.I KNOW that 2 accounts have two differents
emails and two defferents passwords.My personal email is
email@example.com and my BUSINESS email is
firstname.lastname@example.org.Now i 8 TIME RESET my password on my BUSINESS
account and i have the same problem.My opinion is to you delete my
business account and i will recreat that account.
2018-02-18 23:02 GMT+02:00 JotForm :
- JotForm SupportjonathanAnswered on February 18, 2018 at 05:51 PM
...My opinion is to you delete my business account and i will recreat that account.
As requested I have now deleted the username arietaphotography
You can create the new account using this link https://www.jotform.com/signup
Let us know if you need further assistance.