MY log -in says "suspended" and I can't get in my account

  • Millie
    Asked on February 18, 2018 at 11:58 AM
  • Marvih
    Replied on February 18, 2018 at 12:59 PM

    Our system has Autosuspended your account due to a suspected Phising field on the form https://www.jotform.com/form/80477843584166.

    MY log  in says suspended and I cant get in my account Image 10

     

    Please take note that Collecting Sensitive Information violates Jotform Terms.

    If those fields are really needed for your business, you might want to use other field names instead of Username and Password so that it will not be marked as Phising.

    You also need to add additional widgets such as Terms & Condition widget and Signature widget to add more validity on your form.

    We can re-activate your account if you agree that we remove the said violated field, you can add them back if you follow the recommended suggestions above.

    Thank you.

  • Millie
    Replied on February 19, 2018 at 12:43 PM
    Yes I agree.
    ...
  • Marvih
    Replied on February 19, 2018 at 12:49 PM

    Hi I have now re-activated your account.

    Please try logging in now.