Can I preserve my forms after downgrading to free account?

  • Profile Image
    Asked on February 18, 2018 at 02:32 PM

    Dear all,

    I am planning to upgrade my account for few months, as I expect more events in the future. I was wondering what happens when I downgrade back to the free account. Will I lose my forms down to 5, or I keep my existing forms.


    I appreciate your quick response.



  • Profile Image
    Answered on February 18, 2018 at 03:35 PM

    The forms on your account will be Grandfathered. In other words, you will not lose any of your forms. It will just prevent you from creating a new one.

    Let us know if you have further question.