My Paypal button has disappeared

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    jodijode
    Asked on February 18, 2018 at 03:50 PM

    All of a sudden my Paypal button disappeared.  When I go into the form elements, though, it shows Paypal is still selected.  It only gives me the option to edit.  It won't let me remove it & try to re-add it nor will it let me select any other type of payment option.  Can someone tell me how to fix this?

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    Marvih
    Answered on February 18, 2018 at 04:18 PM

    I can still see the Paypal button on your Website.

    15189884971110.png


    Same with accessing your form using the its original Form URL/ID https://www.jotform.com/80485642602153

    15189885791111.png


    I have now cleared your Form Cache. Can you try checking your form using a different Web Browser such as Google Chrome or Mozilla Firefox and see if it still the same.

    You can also try clearing your Browser's Cache by following the guide on this link http://www.refreshyourcache.com/en/home/


  • Profile Image
    jodijode
    Answered on February 19, 2018 at 01:29 AM

    That's because someone replied to my post in the Forum on how to fix it. :-) 

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    Sabbir
    Answered on February 19, 2018 at 08:01 AM

    I checked that your query has been answered and solved in your previous thread.

    Hope things are in order for you now.

    If you have any further query, please let us know.