How do I contact you about my account details?

  • TantrumTheatre
    Asked on February 18, 2018 at 5:37 PM

    Hi

    How do i contact you about my account details?

  • TantrumTheatre
    Replied on February 18, 2018 at 5:48 PM

    this account was renewed and confirmed as renewed on 5th Feb 2018


    Thank you for your order!

    Your order is currently processing. You will receive additional information via a separate email.

    Charges will appear on your bill as: FS *JotForm

    https://sites.fastspring.com/interlogy/order/invoice/INT180205-6124-16514

    Phil Sharp
    admin@tantrum.org.au
    101 City Road
    Merewether
    New South Wales 2291
    Australia

     

    Order ID: INT180205-6124-16514

    1

    JotForm Premium Bi-Yearly

    USD 139.00 every 2 Years

    https://sites.fastspring.com/interlogy/order/s/INT180205-6124-81542S

    Total: USD 152.90

    JotForm Support

    jotform@interlogy.com

    Thank you for your order!

    Your order is currently processing. You will receive additional information via a separate email.

    Charges will appear on your bill as: FS *JotForm

    https://sites.fastspring.com/interlogy/order/invoice/INT180205-6124-16514

    Phil Sharp
    admin@tantrum.org.au
    101 City Road
    Merewether
    New South Wales 2291
    Australia

     

    Order ID: INT180205-6124-16514

    1

    JotForm Premium Bi-Yearly

    USD 139.00 every 2 Years

    https://sites.fastspring.com/interlogy/order/s/INT180205-6124-81542S

    Total: USD 152.90

    JotForm Support

    jotform@interlogy.com


    ------------------------------------


    Congratulations! Your JotForm account has been upgraded to JotForm Premium Bi-Yearly:

    http://www.jotform.com/myaccount/


    If you have any questions, please feel free to contact us.http://www.jotform.com/contact/



    Thank you for choosing JotForm,


    JotForm Team

    jotform@interlogy.com


  • TantrumTheatre
    Replied on February 18, 2018 at 8:53 PM

    please respond!!!!!

  • Nik_C
    Replied on February 19, 2018 at 5:25 AM

    Please be mindful that replying to the same thread will just put your thread back in our queue so it will take longer to respond.

    Regarding the charge, you had some other plan canceled which caused the downgrade. I restored your original plan, Premium bi-yearly (INT180205-6124-16514).

    If you have any further questions please let us know.

    Thank you!