PDF Reports Not Generating

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    Asked on February 18, 2018 at 07:16 PM

    When I click to generate a pdf report, the system spins endlessly with the word "generating".  I'm getting ready to upgrade to your best product as I have 3100 site surveys to perform across the US.  Now I'm really worried that the system will be unable to generate a report.  I need to get this resolved before starting the project!  Help!

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    Answered on February 19, 2018 at 04:23 AM

    We are very sorry for the inconvenience. I have checked the problem on your account and I am able to replicate it. I will escalate the problem to our development team. We will notify you, once this issue is resolved. Thank you for your understanding.

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    Answered on May 22, 2018 at 04:54 AM


    I couldn't find any submission on the form 80356667684167. Have you deleted them recently?

    Waiting for your reply,