What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Phone contact

    Asked by guest_22885292122050 on October 15, 2012 at 12:49 PM

    Hello. One of my clients is having some difficulty with Jotform and you payment system Plimus. We transferred an account our marketing agency created over to our clients but the account was cancelled because Plimus kept charging us and would not transfer the account to our client. We were able to do this successfully We really need to speak with someone over the phone rather than emailing back and forth. Is this possible? If so, please provide me a phone number.


    Thank you.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on October 15, 2012 at 12:56 PM

    Hi there!

    Please type your issue here on the forum, you can make the thread private and I would be glad to help you!

    Please include the account information.  
    I'll wait for your reply!