How can I download in Excel forms that are encrypted?

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    aireboroughscheme2
    Asked on February 19, 2018 at 06:45 AM

    I've successfully completed an encrypted form and had many submissions but as the form is encrypted I can't download the information as an excel spreadsheet I wonder if there is a way to do this please.

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    Ardian_L
    Answered on February 19, 2018 at 08:35 AM

    Unfortunately it is not possible to export your submissions to Excel files anymore. It is stated on the article: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    That some features are not available for Encrypted Forms. 

    1519047304Encrypted.png

    Please let us know if you have any other question.