- tstrichAsked on February 19, 2018 at 09:19 AM
please downgrade i just paid $39 and i need to downgrade and have this amount aplied to the downgrade please.
plus my new email is email@example.com since i no longer work in my prior job
- JotForm SupportWelvinAnswered on February 19, 2018 at 11:17 AM
I have requested the cancellation and refund to our billing team. You should receive a notification from Paypal once the refund is made. We will also do our best to notify you here.