How to change line spacing in the email notification

  • DiscoverDunwoody
    Asked on February 19, 2018 at 10:11 AM

    Hello,


    How can I build an email confirmation to send out after a form is completed with a list having SINGLE SPACE?  The system is making all my entries double spaced after I had this build for another form with single space.


    See attached graphic.  The name of my form is Service Summary for Client.


    Thanks,

    Mark Galvin 


    Jotform Thread 1389005 Screenshot
  • Richie JotForm Support
    Replied on February 19, 2018 at 11:35 AM

    You can edit the line spacing to single space by going to the end of the row entry then pressing the delete key then enter to make the next entry go down with no extra space. Make sure to click save after you have formatted your email.

    Here is a screen cast.

    How to change line spacing in the email notification Image 1 Screenshot 20  



  • DiscoverDunwoody
    Replied on February 19, 2018 at 11:46 AM

    Richie - 

    That is not working on my computer.  Is it due to being on Windows 10/Chrome?

  • Richie JotForm Support
    Replied on February 19, 2018 at 12:21 PM

    Can you try to go to the end of the row entry and press delete, then make sure the text will come to the line with your previous text and click SHIFT+ENTER to go to the next line.


    How to change line spacing in the email notification Image 1 Screenshot 30


    Make sure to save the format after.

    How to change line spacing in the email notification Image 2 Screenshot 41


  • DiscoverDunwoody
    Replied on February 19, 2018 at 12:33 PM

    Bingo!  Thanks!