Form calculations not working properly in Safari Browser.

  • Profile Image
    watermelon6
    Asked on February 19, 2018 at 10:46 AM

    Hello,

    my client complete my detox questionaire but it did not show

    him his tallied total at the end.

    Can you please help. My tech guy looked at it and said that it only tallies on Chrome and not on firefox, or safari.

    I see that it tallies on firefox for me though.

    look forward to hearing from you

  • Profile Image
    Nik_C
    Answered on February 19, 2018 at 12:28 PM

    I tested this issue and I was able to replicate this issue in Safari, but I wasn't able to replicate in FireFox:

    1519059939Screen Shot 2018-02-19 at 5.57

    I will forward this to our backend team for further checking regarding the Safari issue.

    Thank you for reporting it.


  • Profile Image
    watermelon6
    Answered on February 19, 2018 at 12:43 PM
    there are 60 questions but the total is only showing up as 15 points
    can they fix the calculations too please?
    thank you for your help
    ...
  • Profile Image
    Nik_C
    Answered on February 19, 2018 at 12:52 PM

    I have forwarded this to our backend team regarding the calculation issue. So we will inform you once it is resolved.

    Thank you for your patience.