- JotForm SupportAdrianAnswered on February 19, 2018 at 11:57 AM
The "Download All Files" button is shown on the submissions page only when there is an upload field in the form.
In your form, you are using a Widget for file uploads, that is why the button was not showing.
I will make a request to our developers to show the button when this widget is used. However, I cannot promise if this will get implemented.
We will let you know via this thread once there is an update.