Change user name

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    Asked on February 19, 2018 at 12:04 PM

    I have my personal name on this account but I would like to put the name of my charity (Rough Riders) on it so it will show in the URL instead of my name.  This account is in my name but it should be in their name.  They are paying for it and I work for them.



  • Profile Image
    Answered on February 19, 2018 at 12:57 PM

    We can change your username for you. Unfortunately, Rough-Riders cannot be used since it contains special character. RoughRiders is already taken too, "Rough_Riders" is available though.

    You can check if the username is taken or not by logging out from your Jotform account then go to and click Signup.


    Let us know if you have decided a Username.