How to show text and Images on PDF submission.

  • technicalsigns
    Asked on February 19, 2018 at 12:09 PM

    Hello- I have added an image and also a table to one of our forms. When it gets sent through to us - we have the form come through as an attached PDF. However on the PDF it doesnt show the table or image or any text that we wrote on the form. It only shows what the customer filled out. How do we get it to pull through EVERYTHING on the form even if it is not filled out? and how do we get the image to pull through to the PDF too

    Jotform Thread 1389183 Screenshot
  • David JotForm Support Manager
    Replied on February 19, 2018 at 1:06 PM

    You need to enable the headers and text option, please check this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF

    There you will also need to disable the "Auto hide empty fields" option, if you want to show all fields(filled or not filled). Let us know if you need more help.