What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel subscription

    Asked by hernand on October 15, 2012 at 03:24 PM


    I need to cancel my suscription. When I tried the site took me to another page that does not recognized my account name.

    Can you help me? My account name is 'hernand' and my email is hernand@toolkit.com.ar



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    Answered by pinoytech on October 15, 2012 at 03:38 PM

    Hi Hernan,

    I've now canceled your subscription for you. Your account will stay Premium until the paid period expires which is on 10/28/2012. Feel free to re-upgrade your subscription anytime!

    Thank you for using JotForm!