Unable to access my account

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    Dustin 
    Asked on February 19, 2018 at 12:58 PM

    The website will not let me login. It gives me an autosuspended error. I have reset password and it still doesnt work. 


    Thank you,

    Dustin

  • Profile Image
    John_Benson
    Answered on February 19, 2018 at 02:04 PM

    Your account got automatically suspended by our anti-phishing filter tool because of the username and password fields. As per our terms, collecting login information is not allowed here in JotForm. 

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    I have removed the guilty fields and re-activated your account back in good status. You can now use your forms and account properly.

    I hope this information helps. Thank you.