Email notification not receiving

  • PCBSCOTTISHFEST
    Asked on February 19, 2018 at 1:44 PM

    I am receiving email from JotForm that a person has made a purchase online, however, I am not receiving how they paid for the purchase.  Thus I'm not sure where their payments are going.

  • Richie JotForm Support
    Replied on February 19, 2018 at 2:42 PM

    Can we have the Form ID and the submission ID, so we can check it out?

    Thank you.