I am having issues with the geolocation widget

  • germanrodriguez
    Asked on February 19, 2018 at 3:50 PM

    good afternoon i am having issues with the geolocation widget - features, for example this form https://form.jotform.com/80074023784959

    can you verify if i am doing something wrong or witch one shoul i sue to put on the form



  • David JotForm Support Manager
    Replied on February 19, 2018 at 5:33 PM

    Can you specify what the problem is? Please try updating the widget, and/or removing and adding a new one again.

  • germanrodriguez
    Replied on February 19, 2018 at 5:43 PM
    I allready did that, can you open the form and verify if you location is
    correct?
    Thanks
    ...
  • David JotForm Support Manager
    Replied on February 19, 2018 at 6:58 PM

    I just tried it, but it did not show the exact location:

    1519084341works Screenshot 10

    I cloned your form, and generated my Google Maps API Key, and this time showed the exact location: https://form.jotform.com/80497442126963 

    1519084694exactlocation Screenshot 21

    Please try generating a new Google Maps API key.

  • germanrodriguez
    Replied on February 20, 2018 at 1:43 PM
    great, thanks it works, i didnt know that i need to update the API
    thanks for your help, great support
    ...