File Uploads: Why am I not allowed to upload other file than jpg?

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    jodee
    Asked on February 19, 2018 at 07:38 PM

    i have made my form and linked it to my website however everytime I try to use the file upload form as if I were a customer it tells me I can upload my .jpg file ad when I go back to editor I have all file types listed as so:


    *.BMP Bitmap Image File , *.DDS DirectDraw Surface , *.GIF Graphical Interchange Format File , *.JPG JPEG Image , *.PNG Portable Network Graphic , *.PSD Adobe Photoshop Document , *.PSPIMAGE PaintShop Pro Image , *.TGA Targa Graphic , *.THM Thumbnail Image File , *.TIF Tagged Image File , *.TIFF Tagged Image File Format , *.YUV YUV Encoded Image File , *.INDD Adobe InDesign Document , *.PCT Picture File , *.PDF Portable Document Format File

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    Kevin_G
    Answered on February 19, 2018 at 10:33 PM

    Which file type are you trying to upload? 

    May you please share it with us? 

    If so, please send the file to support@jotform.com including this thread id on the subject "1389700". 

    We will wait for your response.