my submissions seem to have stopped coming to me in email. Don't think I changed anything....

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    tokyojoe
    Asked on February 20, 2018 at 12:54 AM

    my submissions seem to have stopped coming to me in email.  Don't think I changed anything....they're showing up in my "inbox" but not coming to my personal email


    where can I check the setting for this?

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    Ardian_L
    Answered on February 20, 2018 at 05:24 AM

    I checked email logs and it seems that you have received emails on this email {  joe@cascadiairish.org }

    1519122219TokyoyEmail.png

    Can you please check your spam folder? Also I would suggest you to contact your host provider to check if he is blocking our IP?

    You can find our IP's on the link below and they can whitelist them.

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Let us know if you have any other question.