- BARRYAsked on February 20, 2018 at 05:45 AM
I'm a jotform user, i'm working in inextenso in Lyon France.
When i make a call, my request is unsuccessfull.
my call : https://eu-api.jotform.com/form/72572313480352/submissions?apiKey=3d5a74d951b0926233b112b1bffb8739
And the response :
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Error #1xxx - JotForm is not available</title>
<li>The server is down for maintenance</li>
<li>There may be a network problem</li>
<li>The site may be experiencing excessive load</li>
<div class="cf-error-details cf-error-1010">
<p>The owner of this website (eu-api.jotform.com) has banned your access based on your browser's signature (3f00ce05490e5fb7-ua21).</p>
<li>Ray ID: 3f00ce05490e5fb7</li>
<li>Timestamp: 2018-02-20 10:32:55 UTC</li>
<li>Your IP address: 126.96.36.199</li>
<li class="XXX_no_wrap_overflow_hidden">Requested URL: eu-api.jotform.com/form/72572313480352/submissions?apiKey=3d5a74d951b0926233b112b1bffb8739 </li>
I'am using tHttpRequest TALEND Studio component to make the call
- Ardian_LAnswered on February 20, 2018 at 08:12 AM
I have added your IP to our WhiteList. Can you please try again and let us know if the issue persists? We will be waiting for your reply. Thank you!
- Ardian_LAnswered on February 21, 2018 at 10:26 AM
I have added the IP you have provided to WhiteList. Please let us know if the issue persists. Thank you!