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BARRYAsked on February 20, 2018 at 5:45 AM
Hello,
I'm a jotform user, i'm working in inextenso in Lyon France.
When i make a call, my request is unsuccessfull.
my call : https://eu-api.jotform.com/form/72572313480352/submissions?apiKey=3d5a74d951b0926233b112b1bffb8739
And the response :
403 Forbidden
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Error #1xxx - JotForm is not available</title>
<li>The server is down for maintenance</li>
<li>There may be a network problem</li>
<li>The site may be experiencing excessive load</li>
</ul>
</div>
<div class="err-box">
<div class="cf-error-details cf-error-1010">
<h1>Access denied</h1>
<p>The owner of this website (eu-api.jotform.com) has banned your access based on your browser's signature (3f00ce05490e5fb7-ua21).</p>
<ul class="cferror_details">
<li>Ray ID: 3f00ce05490e5fb7</li>
<li>Timestamp: 2018-02-20 10:32:55 UTC</li>
<li>Your IP address: 87.255.128.190</li>
<li class="XXX_no_wrap_overflow_hidden">Requested URL: eu-api.jotform.com/form/72572313480352/submissions?apiKey=3d5a74d951b0926233b112b1bffb8739 </li>
I'am using tHttpRequest TALEND Studio component to make the call
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Ardian_LReplied on February 20, 2018 at 8:12 AM
I have added your IP to our WhiteList. Can you please try again and let us know if the issue persists? We will be waiting for your reply. Thank you!
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Ardian_LReplied on February 21, 2018 at 10:26 AM
I have added the IP you have provided to WhiteList. Please let us know if the issue persists. Thank you!