- valeriewebdellAsked on February 20, 2018 at 08:56 AM
I need to save submissions that are incomplete sometimes up to a year. How do I do that?
- JotForm SupportRichie_PAnswered on February 20, 2018 at 10:56 AM
For incomplete payment submissions, it can be found in your submissions.
Here is a link for more information. -How-to-View-Incomplete-Payments
But if you are referring to form submissions, you can check -How-to-Save-Forms-to-Continue-Later and -How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date
All partial submissions are saved in the our servers for 90 days, after 90 days and the form is never submitted data would be lost. We suggest submitting the form so that the data would be stored and editing the submission later using the above guide. How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date
Hope this information helps.
Please let us know if we can be of further assistance.