Email notification not being received.

  • ericli
    Asked on February 20, 2018 at 9:19 AM

    We are not able to receive email notifications after submitting the "ESL/GED Orientation Interest Form", but are able to receive email notifications from the "Campus Reporting Form" . I put the same email address (webmaster@wcjc.edu) in both forms. Why I can not receive email from ESL/GED Orientation Interest Form?

    Thanks.


    Eric Li
    Webmaster
    Wharton County Junior College
    Fort Bend Technical Center
    5333 FM 1640 
    RichmondTX77469
    Email:  ericl@wcjc.edu 
    Phone:  281-239-1520 

  • David JotForm Support Manager
    Replied on February 20, 2018 at 10:52 AM

    It is not working, because you have created a condition for it, which is sending the notification to a non-valid recipient:

    1519141906notification Screenshot 10

    Simply, delete that condition, and the notification will be sent to the recipients you have listed in it. Let us know if you have more questions.