Submissions: Missing record

  • Profile Image
    Asked on February 20, 2018 at 10:55 AM

    It was submitted today and I received the email but when I click view submissions it is not available.

  • Profile Image
    Answered on February 20, 2018 at 11:44 AM

    Can you tell us which form you are referring to? 


    If you are using PayPal its possible you are experiencing incomplete payments:


    If this is the case you would need to enable IPN on the PayPal website.