Submissions: Missing record

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    DistantHorizons
    Asked on February 20, 2018 at 10:55 AM

    It was submitted today and I received the email but when I click view submissions it is not available.

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    aubreybourke
    Answered on February 20, 2018 at 11:44 AM

    Can you tell us which form you are referring to? 

    Where-to-Find-My-Form-URL


    If you are using PayPal its possible you are experiencing incomplete payments:

    Paypal-Incomplete-Payments-FAQ

    If this is the case you would need to enable IPN on the PayPal website.