What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I delete attachments to free up storage space?

    Asked by Printrbot on October 15, 2012 at 11:11 PM

    How/where do I delete attachments to free up storage space?  I don't want to delete the entire submission, just the attachments in order to free up space.  Also, is there a way to bulk delete them?

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    Answered by jeanettebmz on October 15, 2012 at 11:39 PM

    The only way you can delete the attachment is by deleting the entire submission itself. This will free up space, but will not reset the submissions counter

    I would recommend you to integrate your form with Dropbox  so you can keep your files in an external server; and also, before deleting the submissions, download them in an Excel file

    You can either download the entire bulk of submissions or just download  them partially.

    Should you need further assistance, let us know

    Cheers!

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    Answered by Printrbot on October 15, 2012 at 11:53 PM

    Ok, thanks for the info.