- CSYSAAsked on February 20, 2018 at 03:59 PM
Our forms were disabled because we ran out of payment submissions included with the basic (free) subscription (it says we only get 1 per month). We have accepted numerous payment submissions per month in the past months and this has never been a problem. Has this recently changed for the basic subscription?
- JotForm SupportRichie_PAnswered on February 20, 2018 at 04:52 PM
We are sorry for the inconvenience, but as of February, we have rolled out our new limits to all users.
For free users, you are entitled of 1 payment submission per month.
You can check it on your myaccount/billing
Please let us know if we can be of further assistance.