Thank you page not working

  • webmasterasaa
    Asked on February 21, 2018 at 6:37 AM

    When editing my form and I go into settings > Thank you page and choose the "Redirect to external link" option and place a valid URL (confirmed) in the box and then go and test the form from my website, I get the 403 Forbidden message in the browser. This was working some time ago. Why is this error coming up?

    See the website address below. This works when browsing directly, but not from the redirect.

     
    Regards,
    John.
  • Adrian
    Replied on February 21, 2018 at 9:15 AM

    It looks like your question has already been answered on another thread that you have opened.
    https://www.jotform.com/answers/1391462

    This is happening because you have set the Send Post Data to Yes in your form settings and the website server is refusing that request.

    Please set the Send Post Data to No in your form settings.

    1494344436Thank%20you%20page%20will%20no Screenshot 10

    1493662614The%20Easiest%20Online%20Form% Screenshot 21

    I have cloned your form and set the Send Post Data to No and the redirection is working now.

    DEMO: https://form.jotform.com/80513985680969