Thank you page not working

  • Profile Image
    webmasterasaa
    Asked on February 21, 2018 at 06:37 AM

    When editing my form and I go into settings > Thank you page and choose the "Redirect to external link" option and place a valid URL (confirmed) in the box and then go and test the form from my website, I get the 403 Forbidden message in the browser. This was working some time ago. Why is this error coming up?

    See the website address below. This works when browsing directly, but not from the redirect.

     
    Regards,
    John.
  • Profile Image
    Adrian
    Answered on February 21, 2018 at 09:15 AM

    It looks like your question has already been answered on another thread that you have opened.
    https://www.jotform.com/answers/1391462

    This is happening because you have set the Send Post Data to Yes in your form settings and the website server is refusing that request.

    Please set the Send Post Data to No in your form settings.

    1494344436Thank%20you%20page%20will%20no

    1493662614The%20Easiest%20Online%20Form%

    I have cloned your form and set the Send Post Data to No and the redirection is working now.

    DEMO: https://form.jotform.com/80513985680969