I have broken links of my form. Please help.

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    CCIVS
    Asked on February 21, 2018 at 08:04 AM

    Dear Jotform team


    We have messages form our members telling us that the link is broken the the request for members statistics. WE have even sent out the invitation directly from the jotform site but it does not work. They have also tried different browsers.


    Can you please advise?


    Best regards

  • Profile Image
    Sabbir
    Answered on February 21, 2018 at 09:54 AM

    Sorry for not understanding you clearly.

    Are you stating that the form link you have sent to your members got broken?

    Is this the form you are referring to? http://www.jotformeu.com/form/60971983058366

    If not then please send us your form url so we can check.

    Also please send us a screenshot of what they are seeing while visiting the link.

    Please follow this link to know how you can send screenshot in our support forum:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum


  • Profile Image
    CCIVS
    Answered on February 21, 2018 at 12:43 PM
    Dear Jotform team
    Attached you can find the screenshot from Mexico- we also had other countries such as Turkey informing us of the same problem.
    It is the link you sent us which has the issue
    Best regards
    CCIVS Secretariat
    UNESCO House
    1, rue Miollis
    75015 Paris, France
    Tel. +33 1 45684936
    secretariat@ccivs.org
    [ http://www.ccivs.org/ | www.ccivs.org ]
    FB/secretariatccivs
    Twitter @ccivs_volunteer @raising_peace
    ...
  • Profile Image
    Sabbir
    Answered on February 21, 2018 at 01:42 PM

    No screenshot was arrived with your last reply.

    Please follow this link to know how you can send screenshot in our support forum:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum