The "Get Price From" dropdown field in all payment fields are now gone

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    JHSM
    Asked on February 21, 2018 at 12:07 PM

    I am struggling to get may TOTAL DUE to show up in the PAYPAL area. I know it should be simple, but I can't make it work. HELP!

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    EltonCris
    Answered on February 21, 2018 at 01:56 PM

    I can see the Paypal field in your form, both in preview and edit.

    However, I suggest you delete the condition with missing field in your form that has connection to the Paypal field to avoid any issue.

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    JHSM
    Answered on February 21, 2018 at 02:24 PM

    OK so I did that and I still can't make the amount from total due show up in Paypal and there is no longer GET PRICE FROM in the "Paypal Intagration"

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    EltonCris
    Answered on February 21, 2018 at 02:48 PM

    You are right. The "Get Price From" dropdown field isn't there anymore. I will ask our developers about this and let you know. There might have some updates that affected this. Stay tuned!

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    Rose
    Answered on February 22, 2018 at 01:32 AM

    We are sorry for this inconvenience. 

    The problem should be fixed now, please check and do let us know. 

    Thank you in advance for your understanding and cooperation. 

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    JHSM
    Answered on February 22, 2018 at 08:57 AM

    OK, GET PRICE FROM is back, now how do I get the total due in it??? It has to be simpler than it seems.

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    BDAVID
    Answered on February 22, 2018 at 10:10 AM

    The "Total due" should be listed in the "Get Price From" dropdown, as shown on this guide: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field